Case Studies


EPS Hire

EPS Hire Centres – Shellon Engineering

EPS hire is situated in the Calder Valley and operates from two branches Mytholmroyd and Sowerby Bridge, offering one of the widest ranges of power tools, compact plant and powered access in Yorkshire.

  • Fixed Price Service Across Multiple Sites
  • Hosted Servers
  • Thin Client Strategy
  • 24x7 Monitoring and Helpdesk
  • FTTC broadband
  • Higher Concept Software / Microsoft Office / Sage 50
  • VoIP Telephony
  • Signature capture and Bar Code Scanning
  • EPS pride themselves in finding the safest machine for the job, piece of mind and confidence is assured from leading brands, Takeuchi diggers, Thwaites dumpers, JLG booms, Skyjack scissors, JCB, Manitou telehandlers, Hilti. In addition EPS supplies a vast range of DIY equipment, and a comprehensive range of gardening equipment such as turf cutters, rotovators, hedgetrimmers and lawn scarifiers. Probado was introduced to EPS via a local building company to bring their two depots together on a single platform in a reliable manner.

    “Probado discussed our options in plain English, at the time broadband performance was limited and our working environment did not lend itself to sensitive computer equipment.”

     

    David Fielden, Director, explained ‘Probado discussed our options in plain English, at the time broadband performance was limited and our working environment did not lend itself to sensitive computer equipment. The proposed cloud solution addressed both concerns. In addition given the need for robust counter solutions we choose terminals rather than more expensive PC’s’.

    Probado met and worked closely with Syrinx, EPS’s plant hire software provider and delivered the solution with minimum disruption in a timely manner. Further enhancements followed and the system now supports signature capture and barcode recognition. David commented ‘Paper is kept to a minimum, processes are quick, simple and accountable, helping EPS provide the best customer experience from start to finish.

    Probado now provides EPS with a Voice over IP Telephone system to reduce costs. Gillian Fielden, Director, comments ‘The cloud solution has really brought the team together, I can work from either office or at home in the same way, Probado are friendly, helpful people that have made a difference!’

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